Cookie Policy

Last Updated: 4th February 2026

This Cookie Policy explains how Utility3 Ltd trading as "Oh" and "OhChat" ("Oh", "we", "us", "our") uses cookies and similar technologies when you visit https://oh.xyz and related services (the "Services").

This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies help websites function properly, improve user experience, and provide information to website owners.

Cookies may be:

• Session cookies – deleted when you close your browser
• Persistent cookies – remain on your device until deleted or expired

We may also use similar technologies such as pixels, web beacons, and local storage.

2. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the operation of our Services. They enable:

• User authentication and account login
• Secure session management
• Fraud prevention and security monitoring
• Platform functionality

These cookies cannot be disabled as they are required for the Services to function.

Legal basis: Performance of a contract and legitimate interests.

B. Performance and Analytics Cookies

These cookies help us understand how users interact with the platform by collecting information such as:

• Pages visited
• Time spent on pages
• Navigation paths
• Device and browser information
• Error diagnostics

We use this data to improve platform performance and user experience.

Legal basis: Consent (where required) or legitimate interests.

C. Functional Cookies

These cookies allow the website to remember choices you make, such as:

• Language preferences
• Account preferences
• Display settings

Legal basis: Consent or legitimate interests.

D. Security and Fraud Prevention Cookies

We use cookies and related technologies to:

• Detect suspicious activity
• Prevent fraudulent transactions
• Enforce platform safety measures
• Monitor for illegal content or misuse

Legal basis: Legitimate interests and legal obligation.

3. Third-Party Cookies

We may allow trusted third parties to place cookies on your device, including:

• Analytics providers
• Cloud hosting providers
• Payment processors
• Fraud detection services

These third parties may collect information in accordance with their own privacy policies.

We do not control third-party cookies directly.

4. Payment Processing

Payments on OhChat are processed by third-party payment providers. These providers may use cookies or similar technologies to:

• Secure transactions
• Prevent fraud
• Verify identity
• Process payment authorisations

We do not store full payment card details on our servers.

5. How to Manage Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device
• Delete cookies
• Block cookies
• Set alerts before cookies are placed

Please note that disabling certain cookies may impact the functionality of the Services.

Where required by law, we request your consent before placing non-essential cookies.

6. International Users

As we operate globally, cookies may be processed in jurisdictions outside your country of residence. Where required, appropriate safeguards are implemented in accordance with applicable data protection laws.

7. Changes to This Policy

We may update this Cookie Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

8. Contact Us

If you have questions about this Cookie Policy, please contact:

Utility3 Ltd 9th Floor, 107 Cheapside London, EC2V 6DN Email: hello@oh.xyz